If this is your first time requiring a roof replacement, you may not know how to hire a roofing contractor. The best way to determine whether a particular roofing company is a good fit is to schedule a quote. Then, while the roofing contractor is looking over your home and roof, strike up a productive conversation. Here are seven key questions you can ask to learn more about roofing businesses, their services, and how equipped they are to work on your home.
How long have you been in business?
Generally speaking, the longer a roofing company has been in business, the more confidence you can have in the quality of their work. Roofers who have been in the industry a long time have had more time to learn from experience. Plus, if a company has been around for a decade or more, they must be doing good work – customers keep hiring them.
If you come across a relatively new roofing company you like, ask how experienced the roofers are. If the company is new, but the owners have been in the roofing industry for years, you are probably in good hands.
Are you licensed and insured?
Any roofer worth their salt will be happy to show you proof of licensing and insurance. A good insurance policy will protect you financially should one of the roofers become injured on your property. Licensing ensures the roofer is legally allowed to operate in your area. If you ever have to file a claim with your insurance company, they may ask for proof showing the roofer who installed your roof was licensed.
How long can you hold your estimated price?
Scheduling a roof replacement can take some planning. You don’t want to plan on having your roof replaced in two months only to find the quote you got was only good for 30 days. Ask your roofer how long they can hold their estimated price, and be sure to schedule your roof replacement within that period of time. If you plan on waiting a little longer to replace your roof, you’ll either need to get a new quote or find a company that holds their estimates for extended periods.
What kinds of warranties do you offer?
If possible, you want to find a roofing company that guarantees their roof materials and their work. This way, if a mistake is made during installation and it causes damage to your roof, you can rest assured that it is covered. The longer the warranty period, the better. Ask for a copy of the company’s warranty policy to be absolutely sure of what is covered and what is excluded.
What safety protocols do you have in place?
Roofing comes with some risks. Ask what protocols the roofing company takes to keep its workers safe. Do the workers wear harnesses while on the roof? Do they wear non-slip, rubber sole shoes? You can also ask about scheduled breaks on hot days. Dehydration and heat exhaustion are real concerns, and the best roofing companies encourage their roofers to take breaks often to mitigate these risks.
Ask what steps the roofers take to keep your family safe, too. Will they warn you before they begin tearing off the old roof & throwing old shingles down? Good roofing companies prioritize the safety of their customers – and workers.
What do setup and cleanup entail?
This question is especially important if you have detailed landscaping. Ask how the roofers will protect your plants and other items in the yard. Will they tarp them off? Are there places where they can put their ladders and dumpsters without causing any landscape damage?
Also, ask what the roofers expect of you regarding setup or cleanup. Sometimes, they may need you to move vehicles, pack up lawn furniture, close specific windows, etc.
Do you offer financing?
Roof replacements are big projects, and many homeowners can’t afford the entire cost upfront. Before you hire a roofing contractor, find out if they will help you with financing. If the roofing company offers financing, this is a great sign. It’s often easier to get funding through your roofer than it is to go through an independent bank or credit union. Ask about the company’s financing terms, including the interest rate and loan period. Also, ask what income and paperwork you need to qualify.
Hopefully, you now know better how to hire a roofing contractor and what questions to ask during the estimate process. If you’re looking for a roofing company in Central Ohio or Cape Coral, FL, contact Allstate Exteriors & Restoration. We’ve been in this business for 15+ years.
We also offer financing and always put customer and worker safety first.