What It Takes to Be A+ Rated With the Better Business Bureau
August 22, 2025
When it comes to choosing a contractor for your roof, siding, or gutters, homeowners aren’t just looking for a crew with hammers and nails — they’re looking for a company they can trust with their home. That’s why at Allstate Exteriors, one of the things we’re most proud of is our A+ rating with the Better Business Bureau (BBB).
It’s not just a letter grade. An A+ BBB rating is the gold standard in business credibility. It tells homeowners that we’ve built a reputation for doing the right thing, following through on our promises, and putting our customers first. But here’s the real question: what does it actually take to earn — and keep — that A+?
What an A+ BBB Rating Really Means
The Better Business Bureau exists to give homeowners peace of mind when they’re hiring someone for an important project. An A+ rating means the BBB recognizes us as a business that’s reliable, ethical, and committed to customer satisfaction.
But it’s not just about avoiding complaints. It’s about proving, day after day, that we put integrity, accountability, and care at the center of everything we do.
How We Earned Our A+ Rating
Getting an A+ from the BBB doesn’t happen overnight. It comes from years of consistency, transparency, and hard work. Here’s what it takes:
1. Honesty From the Very Beginning
We believe in being upfront. No gimmicks, no “too-good-to-be-true” quotes. When we meet with a homeowner, we take the time to explain the process, break down the costs, and answer every question honestly.
2. Taking Care of Issues the Right Way
Let’s face it: no business is perfect. What matters most is how problems are handled when they pop up. The BBB looks closely at whether businesses respond fairly to customer concerns. For us, that means if something isn’t right, we fix it — quickly, fairly, and respectfully.
3. Putting People Before Projects
At Allstate Exteriors, we don’t see a roof, siding, or gutters — we see the family inside the home. That perspective changes everything. Our team goes out of their way to make the process smooth and stress-free, because we know home improvement can feel overwhelming.
4. Doing Things by the Book (and Then Some)
Another big factor in an A+ rating is compliance. We don’t cut corners, and we don’t “just get by.” Every roof, every siding project, every gutter installation is done according to manufacturer guidelines, building codes, and best practices. That protects your home, your warranty, and your investment.
5. Years of Proven Commitment
An A+ isn’t just about one good project — it’s about consistency over time. With years of experience serving homeowners in Ohio and Florida, we’ve built a reputation that shows we’ll be here tomorrow, next year, and ten years down the road.
Why It Matters to You
An A+ BBB rating means when you hire us, you’re working with a company that has a proven record of:
- Standing behind our work.
- Treating homeowners with respect.
- Following through on our promises.
- Putting integrity above shortcuts.
In other words, you don’t have to wonder if you picked the right contractor — you’ll know it.
Earning an A+ rating with the Better Business Bureau isn’t easy. And that’s exactly why it means so much. It’s a reflection of our core values: care about others, always do the right thing, be a team player, and strive to be our personal best. At Allstate Exteriors, we don’t see our A+ as just a rating. We see it as a responsibility — to every homeowner who trusts us with their biggest investment.
Your home is more than just a place to stash your stuff; it’s the place you’ve poured your life into. Living here in Westerville, we’re lucky to have such a great mix of tight-knit neighborhoods and quick access to everything we need. Whether you’re grabbing coffee near Uptown or taking the kids to spend an afternoon at Inniswood, you know this area is special. But let’s be honest: Ohio weather isn't always kind to our houses. Between the brutal freeze-thaw cycles in the winter and that sticky humidity we get living near the reservoir, your roof takes a beating. It’s the first line of defense for everything inside your walls. If you’ve been spotting a few stray shingles in the yard or just have a nagging feeling that your roof is getting a bit long in the tooth, you’re in the right place. As a local roofing company, we’ve been up on enough Westerville rooftops to know exactly what makes them tick, and what tends to go wrong. Why "Local" Actually Matters There’s a big difference between a national franchise and a crew that actually lives and works here. We aren’t just reading a manual; we’ve dealt with the same storms you have. The Ohio Reality Check We don’t have mild winters here. We have "ice dam" winters. When your attic isn't venting heat properly, the snow on your roof melts, runs down to the eaves, and freezes again. That cycle can force water right under your shingles and into your insulation. If you’ve ever seen water spots on your ceiling after a winter thaw, that’s usually the culprit. On the flip side, our summers can be relentless. All that heat and humidity can lead to moss or algae growth, especially on the north side of the house where the sun doesn't hit as much. If you let that stuff sit, it eventually eats away at the grit on your shingles. Matching the Neighborhood We’ve worked on everything from the historic homes with unique angles to the newer builds in the suburbs. Every home needs a slightly different strategy. A quick patch might be fine for one house, but a total re-roofing might be the smarter, cheaper play for another. We’re not here to upsell you; we’re here to tell you what your specific roof needs to last another 20 years.
Comprehensive Ohio roofing guide covering repair, replacement, and installation tips for homes and businesses. Protect your roof year-round.
Running a business in Beavercreek, Ohio comes with its unique set of challenges and responsibilities. One of the most critical investments for any commercial property is the roof. A well-designed, high-quality roof protects your building, employees, and assets while enhancing energy efficiency and reducing long-term maintenance costs. Understanding the best options for your property is crucial, and Commercial Roofing Solutions for Beavercreek Businesses from Allstate Exteriors are designed to meet the diverse needs of local businesses throughout Greene County. From office buildings in central Beavercreek to retail centers near Wright-Patterson Air Force Base, commercial roofing requires specialized knowledge. Allstate Exteriors combines decades of experience, local expertise, and a commitment to quality to ensure that your business receives roofing solutions that stand the test of time. Why Commercial Roofing Matters for Beavercreek Businesses Commercial roofs face different pressures than residential roofs. They cover larger areas, often have more complex structures, and are exposed to frequent foot traffic during maintenance. Weather in Beavercreek adds another layer of complexity. Summer storms bring heavy rain and high humidity, while winter conditions include snow, ice, and temperature fluctuations. Over time, these elements can degrade roofing materials if not properly maintained or installed. Investing in a professional roofing system reduces the risk of leaks, structural damage, and costly emergency repairs. It also protects your employees, inventory, and customers from exposure to the elements. A well-planned roof contributes to the operational efficiency of your business and can even improve energy performance, which is increasingly important for modern commercial properties.
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Ashville, Ohio is a community rich with history, character, and homes that tell the story of generations. For many homeowners throughout Ashville and neighboring communities such as South Bloomfield, Tarlton, and Canal Winchester, preserving the charm and structural integrity of these older homes is a priority. When it comes to protecting these architectural treasures, Historic Roof Care: Preserving Ashville’s Older Homes is not just a service, it is a vital investment in maintaining the legacy and value of your property. At Allstate Exteriors , we specialize in delivering expert historic roof care tailored to the unique needs of Ashville’s older homes and historic districts. In the heart of Ohio, older homes were often built with materials and methods that differ significantly from modern constructions. These roofs carry years of history and have faced decades of weather, from icy winters to humid summers. Understanding how to preserve these roofs requires more than a standard roofing service. It demands a specialized approach rooted in respect for historical craftsmanship and knowledge of local conditions in Ashville . In this post, we’ll explore practical guidance, local insights, and the reasons why trusted historic roof care from Allstate Exteriors makes all the difference for homeowners committed to preserving Ashville’s architectural heritage. Why Historic Roof Care Matters in Ashville Many homeowners in Ashville are drawn to older homes because of their distinct charm, unique character, and timeless appeal. However, historic roofs often present challenges that modern roofing systems do not. Traditional materials such as slate, cedar shake, or metal roofing installed decades ago have specific maintenance requirements. The purpose of historic roof care in Ashville is to extend the life of these roofs while maintaining their original appearance and structural integrity. Historic roofs were built in an era before modern synthetic underlayments, advanced flashing systems, and today’s wind-resistant technologies. Over time, exposure to Ashville’s seasonal climate variations can cause traditional shingles to crack, valleys to weaken, and flashing to corrode. Homeowners who postpone preservation work risk accelerated deterioration, water infiltration, and costly repairs in the future. By investing in historic roof preservation , you are protecting the original craftsmanship that makes your home unique while also enhancing long-term durability and performance. At Allstate Exteriors , we take a customized approach to historic roof care that accounts for both the architectural significance of your home and the environmental factors specific to Ashville and the surrounding areas. With decades of combined experience working with historic properties, our team is well-equipped to assess, protect, and preserve roofs that others might overlook. Whether it is a slate roof dating back nearly a century or a cedar shake roof in need of rehabilitation, we provide solutions that honor Ashville’s past while preparing your roof for the future. Understanding the Unique Challenges of Historic Roofs in Ashville Historic roofs are more than just a collection of shingles or tiles, they are an integral part of a home’s architectural identity. Because of this, the process of historic roof care in Ashville begins with understanding the distinct issues these roofs face over time. Material-Specific Challenges Slate, for example, is a beautiful, long-lasting material that can endure for over a century, but individual slates can become brittle and break. Cedar shake roofs offer natural beauty and insulation qualities, but they are susceptible to rot and insect damage if not properly maintained. Metal roofs, often found on historic barns and outbuildings in Ashville, can suffer from corrosion if protective coatings deteriorate. Architectural Complexity Many historic homes in Ashville feature steep slopes, intricate gables, and architectural bezels that create aesthetic appeal but also complicate maintenance and repairs. Without careful inspection and a preservation strategy, water can find its way into vulnerable areas such as valleys, flashing seams, and chimneys. Climate Impact Local weather patterns also play a role. Ashville’s humid summers can cause wood materials to expand, while Ohio’s cold winters bring freeze-thaw cycles that stress roofing components. Heavy rains, spring storms, and strong winds can loosen historically significant roofing elements. Allstate Exteriors’ historic roof care services include proactive measures that anticipate these challenges and address them with precision and care.