Eric Williams was very helpful. I've never had to make a claim before, so I really didn't know what on earth I was doing. I didn't know who to get a hold of or anything. Eric was very patient, explained everything, and was there through the whole process. It made it nice to have somebody to go to, I would have been absolutely lost without him. He made it a good experience.
Tiffany P. of Chillicothe, OH