CHANGING THE LIVES OF FAMILIES IN OHIO & FLORIDA SINCE 2002

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Frequently Asked Questions

Here are some common questions you might be wondering...

Discover the Answers to Your General Questions

  • Is a metal roof cheaper than a shingle roof?

    Not necessarily! In some cases, a metal roof costs 2-3 times as much as a shingle roof if you want it done with higher-quality materials.

  • What should I do to prepare for my inspection?

    To prepare for your inspection, consider having any potential questions ready for us! 


    We enjoy addressing questions to assist you in navigating the roof replacement process smoothly. Providing you with all the necessary information is our responsibility, ensuring you can make an informed decision.

  • How much does a roof replacement cost?

    The cost of roof replacement will always depend on the size of the roof. According to Remodeling Magazine, the average cost of a roof in the Midwest was over $29,000 for the year 2022.

  • How long does an inspection take?

    The length of an inspection is contingent on the extent of roof damage, but typically, the inspection process itself will last approximately 10-15 minutes.


    Following the inspection, we will meet with you to discuss our findings. It is advisable to allocate approximately an hour for the entire process, allowing time for a thorough review and discussion if need be.

  • Do I need to be present for the inspection?

    Yes, we will conduct a thorough inspection and need to be able to show you what’s going on, and the status of your exteriors, and help navigate through the process of getting things fixed properly.

  • Why am I required to pay my deductible again, even though I have already made a payment for it?

    Think of your deductible as akin to a copayment at the doctor's office. It represents the sum you are obligated to cover for the services rendered by whoever is performing the work.


    When processing a claim, the insurance deducts this amount from their overall payout before disbursing any funds. It is anticipated that you fulfill this deductible (copayment) as part of your responsibility for the completion of the work.


    Regrettably, certain contractors may attempt to "waive" the deductible, posing a potential risk of legal consequences for both the homeowner and the contractor due to potential insurance fraud charges.

  • What should I do if my insurance is only willing to cover a minor repair for my siding and roof?

    Don’t worry! Let one of our Expert Project Managers at Allstate Exteriors work with your insurance company to get your project covered.


    Contact us today for more details and guidance!

  • Can you give me an estimate over the phone?

    Unfortunately, we do not offer estimates over the phone. 


    We recognize the negative reputation some roofing contractors have due to a lack of transparency with homeowners, and we are committed to changing that perception. Our approach values face-to-face interactions, ensuring open communication and transparency in our services.

  • What type of roof is best (shingle, metal, tile)?

    Every roofing material has its unique advantages, and each type can be well-suited for your home. 


    Our team is ready to assist you in evaluating the pros and cons of each option, helping you make the optimal decision for your home. In some cases, the choice of material may be influenced by your personal preferences and aesthetic preferences!

  • Should I get my gutters replaced with my roof?

    In numerous instances, it is advised to replace gutters at the same time as a roof replacement due to the potentially disruptive nature of removing roofing material.


    While it's not mandatory, we frequently recommend it for optimal results.

  • What is your process for post-project cleanup?

    To facilitate cleanup, we use tarps and wood to shield your exteriors and outdoor belongings. Cleaning is an ongoing process throughout the project, enhancing efficiency. 


    Once the project is complete, we meticulously collect waste materials by hand and use magnetic rollers to retrieve any stray nails. Ensuring the safety of you, your family, pets, and vehicles is a priority for us!

  • Is selecting an insured roofing contractor crucial?

    Choosing an insured contractor is extremely crucial.


    Roofing involves inherent risks, and the last thing you want is to worry about potential injuries or damages without adequate protection in place.

  • Why do I keep finding granules in my gutters when I clean them?

    Inadequate attic ventilation is often the primary contributer to this problem. 


    Your attic requires proper airflow, with cool air entering from the soffit and hot air escaping through the vents. Without sufficient ventilation, issues such as degranulation, nail pops, and various other problems may arise, potentially leading to leaks inside your home.

  • Does the color of my roof matter?

    The color of your roof does not matter, but it may affect the appearance of your home. 


    Some people prefer to have a roof that matches the color of their house while others prefer a contrasting color. Overall, the color of your roof is not as important as the condition or quality of your roof. 

  • Is a roof-over a cost-effective decision for saving money?

    We highly recommend avoiding the practice of roofing over existing shingles. Firstly, it can diminish the home's value and result in an uneven appearance. Additionally, many insurance companies may not recognize it as a new roof since it wasn't taken down to the decking, potentially leading to increased premiums or eventual policy termination.

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